In addition to Touch Support's industry-leading fully-bradned techincal support and server administration services for the web hosting industry, we provide service to several clients in the software industry with our Software as a service Support offerings.

Our services typically include helpdesk (front line or Level 1 support) and phone support, though we are always interested in working with our clients to create the service suite that best suits their support requirements.





All of our support solutions are fully branded and available 24 hours per day, 7 days per week. Our team can be trained to handle any number of software related technical support requests for your application as well as become an integral part of the bug and enhancement tracking process. Imagine focusing entirely on developing and perfecting your business and applications!

Dedicated Staffing is available, though cost and lead time are largely dependent on the skillset required for all dedicated technicians and the hours of coverage required.

As each client will certainly bring along a new set of challenges, please contact us for more information about what Touch Support can do for your organization! To see our current SaaS package options, please click here.