Customer Service Representative

Apply for this position

You have always been interested in IT, but haven’t yet found your way in? Or you just started learning about technology and want to put your passion into a career? This is the perfect time and place to make it happen. Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service. Our teams support a wide range of technologies, including Linux, Windows Servers, various Cloud platforms, and SaaS. Since 2015, we are experiencing strong and stable growth, and have grown into a multinational company with almost 200 employees with several offices in the United States and Europe. Our offices in Croatia are opened under Hands on Server Support d.o.o. as our international brand and are located in Osijek, Rijeka, and Zagreb.


Requirements for all the positions:

For the last several years we have been successful in training our staff from scratch, and building a strong, learning-oriented environment. We believe in finding and hiring talent, individuals who possess a strong interest in the field, and strong motivation to learn and succeed. We Hire for character and train the skill, and our requirements are set accordingly, with few simple preconditions:


Responsibilities and goals you’ll own:

We are looking for a Customer Service Representative (m/f) - remote available.


What do we offer?


Due to the extraordinary situation with the coronavirus pandemic, we have adjusted our selection process to be completed online and our employees are currently working from home.


New employees will have the ability to start employment as soon as possible and also work from home. We will help with the equipment requirements for remote work.


Please submit your application in the English language.