Windows Support Technician

Apply for this position

You have always been interested in IT, but haven’t yet found your way in? Or you just started learning about technology and want to put your passion into a career? This is the perfect time and place to make it happen. Touch Support is a US-based company that works as a strategic partner to diverse technology firms and assists them with exceptional customer service. Our teams support a wide range of technologies, including Linux, Windows Servers, various Cloud platforms, and SaaS. Since 2015, we are experiencing strong and stable growth, and have grown into a multinational company with almost 200 employees with several offices in the United States and Europe. Our branch in Belarus operates under the LLC Support Chain entity with an office in Minsk. We currently have almost 200 employees, and growing!

 

Responsibilities and goals you’ll own:

A typical day at Touch Support involves working with end-users through various support channels, such as tickets, live chat, and phone calls.

Common requests you may be solving on a daily basis are:

 

Requirements:

Basic requirements for all the candidates:

Bonus points go for:

 

What do we offer?

 

Considering the ongoing situation with the COVID-19 pandemic, we have almost completely switched to remote work. This means your training will also take place remotely. But don’t be discouraged, we have many years of experience with remote staff and training, and our employees are constantly successful in their remote training. Also, if you need any equipment, we got you covered there as well!

 

Please submit your application in English. Applications submitted in any other language will not be considered.