CONSISTENT RELIABILITY

Your environment needs to be online all the time and when something happens you need a team who can react swiftly to resolve the issue. Touch Support’s monitoring tools provide enterprise grade solutions to keep you online when you need it most.

WINDOWS SERVER & DESKTOP SERVICE MONITORING

What do we support?

Curious if our team has the right skill set for your customer’s challenges? See our Windows Scope of Support.

All Day. Everyday.

Our monitoring staff are always available, meaning you don’t have to be. Let us know your alert response procedures and we will follow your instructions to resolve issues promptly.

Fully Customizable

Work with us to build a fully customized monitoring solution for your environment

EVENT-DRIVEN

We build our monitoring solution on event-driven architecture. Once a threshold is reached it will generate alarm workflows to alert the right people of an outage or incident.

PERFORMANCE MEASUREMENT

Collect performance metrics in industry standard agent via SNMP, JMX, WMI, NRPE, NSClient and XMP.

EASY INTEGRATION

Flexible architecture allows service polling and performance data collection to easily be gathered from your environment.

SERVICE ASSURANCE

Detect service outages and act on threshold alarms quickly and easily. Never have a downtime event without being the first to know about it.

Insight to Your Environment

Ready to be a hero in your business by staying one step ahead? Reach out to our team to help build your environment a custom monitoring solution.