Top-Rated Customer Service for Travel agency companies in Netherlands
Build an 24/7 integrated CX team that feels like a part of your Netherlands office.
The initial audit is 100% free.
Our Stats
METRICS WE'RE PROUD OF!
Our dedicated customer support experts work hard to drive excellence for each of our travel agency partners in Netherlands and beyond.
Here are a few key benchmarks we have been able to achieve day-in and day-out:
90%
Resolved on the first contact
92.7%
Avg. CSAT across channels
26.5k
Volume Capability
Our Edge
Why Travel agency Businesses in Netherlands prefer
Touch Support for Customer Experience
Live in 7 Days or Less
We've developed implementation playbook is so tight, we get most clients go live within just a week.
24/7 Omnichannel & Multilingual Support
Serve your travel agency customers in Netherlands and beyond across all time zones, in the language they speak, & on their preferred channel.
Your Tone, Your Tools, Your KPIs
Our team work directly inside your CRM, following your brand standards.
Complete Transparency
Access to live dashboards, real-time quality audits, and reporting that actually means something.
“One of our consistent pieces of negative feedback was, 'you have a really knowledgeable team, but you guys are so slow'... We don't have that anymore. The tickets get picked up really fast.”
Greg Harvey,
Managing Director, Code EnigmaHighest Quality Support
How We Support You
Full Channel Support
- Email Support + Ticket Management
- Live Chat
- Inbound Voice
- Social Media Support
Systems We Support
- Freshdesk, Zendesk
- Intercom, Gorgias
- Kustomer, Salesforce
- HubSpot, Help Scout & Many Others
Metrics We Improve
- CSAT, NPS, SLA
- Average Handle Time (AHT)
- First Response Time (FRT)
- QA Audits, Escalation Rates
Let's Talk
Need expert CX in Netherlands?
Book a consultation with one of our CX experts now.
Our free audit, consultation, & implementation plans are totally free, no obligation.
FAQ
Frequently Asked Questions
Everything you need to know about our services.
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What services does TouchSupport provide?
We provide outsourced teams for Customer Experience (CX), IT support, and Financial Operations — including helpdesk services, system monitoring, accounts payable/receivable, and financial reporting.
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How quickly can you launch a support team for us?
Most teams are fully onboarded within 7 days. We use a proven, SOP-driven process to go from kickoff to live support in a week — with zero disruption to your operations.
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Is outsourcing support safe and secure?
Yes. We operate under strict data privacy, access control, and confidentiality protocols. Our agents work in secured environments, and we adapt to your preferred compliance requirements (GDPR, SOC 2, etc.).
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Will your team use our tools and systems?
Absolutely. Our teams are trained to work inside your current platforms — whether it’s Zendesk, Freshdesk, Microsoft 365, NetSuite, QuickBooks, or others. We act as an embedded extension of your business.
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What industries do you specialize in?
We support businesses in SaaS, E-Commerce, Healthcare, IT Services, Hosting, and Financial Services. If your business has customers or systems that need support — we’re a match.
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Can you provide multilingual customer support?
Yes. We offer multilingual support teams upon request, with coverage in English, Spanish, German, French, and more, depending on your customer base.
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How does pricing work?
We offer flexible pricing models — typically based on team size, coverage hours, and complexity of the services. Schedule a quick call and we’ll send you a tailored quote.
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Can I start with a small team and scale up later?
Yes! Many of our clients pilot with 1–3 agents and grow over time. We scale with your business — adding team members, languages, or functions as needed.
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How do I get started?
Just book a free discovery call or request a support audit. We’ll assess your needs and recommend a custom solution — no pressure, no fluff.
Is Touch Support a Good Fit for You?
Touch Support is built for businesses in Netherlands that:
- Are growing rapidly for their in-house team to keep up.
- Require always-on support without the cost of staffing 3 shifts.
- Struggle with inconsistent QA scores between agents and channels.
- Want multilingual coverage but can't hire native agents for each language.
- Want to lower support costs without sacrificing quality.
"...we were able to staff significantly more headcount which allowed us to meet our customers needs express as we grew as a business while continuing to maintain the same CSAT and NPs that our customers have known to expect from us, while maintaining or even reducing costs."
