Touch Support
Skilled nursing finance outsourcing · 10 to 100 facilities

Your reviewers should be reading the prelims, not building them

Somewhere between 10 and 100 skilled nursing and post-acute facilities, month end turns into assembly. Prelims, AP, GL review, payroll questions, daily cash and a PBJ date that does not move all land on the same few people, and the ones who should be reading the numbers spend the month preparing them.

A dedicated finance team takes the preparation. Your onshore team keeps review and publishing.

Take the free finance audit
Book a call

The audit and consultation are free.

“The team shows up, works hard, takes feedback, and cares. It feels like an extension of our organization.”

Joshua Fineman, Paradigm Healthcare
322
Facilities supported
1 week
Average monthly close
700k+
Invoices handled
The problem

Where month end stalls

Six jobs that stop fitting in the month as buildings get added.

01

Preliminary financials

Every building needs a set and every set needs a reader. The readers end up finishing preparation, and commentary thins out as the calendar runs down.

02

Accounts payable

One linen vendor lands in housekeeping at one building and laundry at another. Administrators field the payment calls. Approvals wait on whoever is in the building that week.

03

GL review

Someone reads every invoice line on a schedule of expenses, for several hours per facility. What slips past comes back as corrective entries and revised reports.

04

Payroll investigation

An owner asks why labor moved. The answer is split across payroll, the GL and reports pulled per pay date. One 23-facility accounting team spent 3 to 4 hours per facility finding it.

05

Daily cash

You need the position, line of credit availability and projected balances when the day starts. Banks, the GL and card providers each hold a piece, so it gets assembled during the morning.

06

PBJ

Staffing data is due 45 days after each quarter ends, for every building. CMS does not accept late files, and a building that submits nothing gets a one-star staffing rating for the quarter.

The work

What a dedicated finance team takes on

The dedicated team prepares
Preliminary financial statements for every supported facility
AP: invoice intake, approvals, payment scheduling and vendor management
Treasury management support and cash routines
Payroll assistance
Month-end close assistance, including journal entries, and bank reconciliation
Transaction tagging, intercompany entries and consolidated reports across entities
Backlog, ad hoc and clean-up projects
Your onshore team keeps
Review and publishing of the prelims
Analysis and decisions
Control of who can access what
The handoff

How it works with your onshore team and Sage Intacct

1

A clean handoff

We prepare the prelims and hand them to your onshore team for review and publishing, so local staff are not buried in reconciliations and data entry.

2

Inside your Sage Intacct

No integrations, no duplications. The team is already trained in Sage Intacct, learns your workflows during onboarding and aligns to your dimensions, approval rules and reporting structure.

3

Access you control

The team works within role-based access that you control, limited to the modules the work needs. You keep real-time visibility through Sage dashboards and reporting tools, plus regular summaries and check-ins.

4

Part of your finance team

At Paradigm Healthcare, our team joins all-hands meetings and takes part as a member of the broader finance organization.

The software

Where software fits on top

People suit preparation and judgment. Where a rule can be stated, software can carry it. Each result below has its own published case study.

75%+
Less GL review time at a 100+ facility outsourced accounting operation. Ledger Classifier runs 16 configurable rules after AP close, and review went from several hours to under 1 hour per facility.
Under 30 min
Payroll investigation per facility, down from 3 to 4 hours, at a 23-facility accounting team using Payroll Analytics across Paycom, Paycor and Sage Intacct.
Zero
Morning data entry at a 20+ facility long-term care cash operation using Daily Cash Projections. Bank data pulls before the team starts, with manual upload where a bank has no API, and is matched to Sage Intacct on import.
~15% to 100%
GL reclassification capture at a healthcare accounting operation, using Sage Extension, a prefilled form inside Sage Intacct at the moment of correction.
Zero
Missed PBJ submission deadlines. We designed and built PBJ Navigator for ProPayHR, a payroll company serving long-term care facilities, with a live predicted star rating.
$200K+
Monthly revenue recovered for HeartMed, which monitors patients across 50+ nursing homes. Five spreadsheets became one billing system, and billing accuracy risk was resolved.

Every build through our Software Development team starts with a written spec and a clickable prototype.

The proof

Paradigm Healthcare: 30+ facilities, blended onshore

Paradigm operates 19 nursing homes and provides back-office accounting for another 12 facilities. Finding finance staff who were both competent and committed had become difficult and expensive in the US market.

A dedicated team now prepares the prelims, runs AP and vendor payments, supports treasury and assists with payroll. Prelims arrive on time, which keeps lenders and owners aligned, with no added local headcount. Joshua Fineman has already recommended us to peers in long-term care.

Read the Paradigm Healthcare case study

“If people are looking for good value, hard workers, and results, you should absolutely consider Touch Support as a partner.”

Joshua Fineman, Paradigm Healthcare
The start

How it starts

1

Take the free finance audit

Ten questions across reporting, controls, payables, forecasting and systems. You get a score out of 100, and an improvement plan when you add your contact details.

2

Book a call

Talk through your facility count, your systems and what is running late. The consultation is free.

3

Go live

Most clients launch within 7 business days, including access mapping, training and role assignment.

Do we have to be on Sage Intacct?
No. We also work in QuickBooks, Xero, NetSuite and Excel, and can support hybrid environments if you are transitioning.
Where does the team sit?
We use global delivery centers in Europe and Asia. Every team member goes through background checks and a C1/C2 English assessment before deployment, and our acceptance rate for applicants is under 1%.

See where your back office stands

Ten questions, a score out of 100 and an improvement plan.

Take the free finance audit
Book a call

Facilities, close time, invoices and case study figures are as published on our site. PBJ facts: CMS PBJ Policy Manual v2.8 (August 2026) and Five-Star Technical Users’ Guide (September 2026).

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