Case Study: Scaling Finance Operations for Paradigm Healthcare
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November 20, 2025
Partner with the
outsourcing company
you can trust
We build elite Finance, IT, and CX teams for +50% cheaper.
And get you paid in the process, just for referring clients to us.
Based on 30k+ reviews
Trusted by some of the biggest companies from healthcare to hosting providers.
Why Touch Support
Why Partner?
Be the Advisor Who Solves the "Money & People Problem"
For CPAs & Financial Advisors
Your clients trust you with their books. Help them optimize their P&L by introducing specialized offshore Accounting teams that reduce overhead immediately.
Learn more
For Headhunters & Recruiters
Can't find domestic talent within budget? Don't lose the account. Pivot to TouchSupport. You keep the relationship; we fulfill the headcount.
Learn more
For Business Consultants
Strategy fails without execution. Empower your clients to execute your growth plans by providing the scalable workforce they need.
Learn moreHow it works:
Simple Referral, Recurring Impact
- Identify the Need: Spot a client struggling with hiring costs or gaps.
- Make the Introduction: Connect them via email or this portal.
- We Execute: We source and manage the talent.
- You Win: You earn commissions and strengthen the client bond.
HIPAA Compliant
4,000+ Members
US-Based
98% Retention
"...we were able to staff significantly more headcount which allowed us to meet our customers needs express as we grew as a business while continuing to maintain the same CSAT and NPs that our customers have known to expect from us, while maintaining or even reducing costs."
VP of Customer Experience
$300M Hosting CompanyNeed more info?
Submit a request via our partnership form, or book a call with our partnership manager.
Our Services
Customer Service Outsourcing
24/7 CX Teams that feel like they work from your office.
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Tier 1 and Tier 2 support
Technical and non-technical agents trained to solve issues fast. -
Email, chat, and voice coverage
Seamless omnichannel support — your customers choose how they contact you.
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SLA-based ticket management
Fast, trackable resolutions with guaranteed response and resolution times.
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Helpdesk platform expertise
We work inside your tools: Zendesk, Freshdesk, Intercom, Salesforce, and more.
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Multilingual support
Native-level agents in English, Spanish, German, French, and beyond.
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CSAT, NPS, and QA tracking
We track what matters — and improve it over time.
IT Support Outsourcing
Keep your systems online and secure without hiring a full IT team.
24/7 helpdesk support
HIPPA Security and Compliance
Remote device troubleshooting
Field Tech Support
Infrastructure/Cloud Management
Windows, Linux, AWS, and more
Finance & Accounting Outsourcing
Outsource your AP/AR and reporting without losing control.
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Accounts Payable
Invoice processing, vendor management, and error-free payments.
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Accounts Receivable
Faster collections, accurate billing, and clear cash flow visibility.
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Month-End Close
Assist in the month-end closing, including preparation of journal entries.
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Year-End Close
Reviewing and verifying all financial transactions, reconciling accounts & making necessary adjustments.
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Bank Reconciliation
Every transaction matched. Every cent accounted for.
Success Stories
Case Studies
Learn more about what our biggest clients are saying about us.
Case Study: Powering 24/7 Reliability for Code Enigma
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November 3, 2025
Case Study: Scaling Support for a $300M Hosting Company
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November 3, 2025
FAQ
Frequently Asked Questions
Everything you need to know about our partnership program.
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How does the compensation structure work?
We offer a recurring revenue share model. You earn a percentage of the monthly invoice for the lifetime of the client's contract. We also offer one-time finder's fees if preferred.
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Who contracts with the client?
TouchSupport contracts directly with the end client for the operational services. You simply facilitate the introduction. This means you carry zero liability for payroll, compliance, or service delivery.
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Do I need to be exclusive to TouchSupport?
No. We understand you act in your client's best interest as a fiduciary or trusted advisor. We aim to earn your referrals through performance, not restrictive contracts.
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How do you ensure my reputation is protected?
We treat your clients as our own. All agents undergo rigorous background checks, HIPAA compliance training, and English proficiency assessments (C1/C2 level) before deployment. Our acceptance rate for applicants is under 1%.
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Where are your teams located?
We utilize global delivery centers (Europe & Asia) to ensure 24/7 coverage. This allows us to provide "follow-the-sun" support and 50-60% cost savings compared to domestic US/UK hiring, without sacrificing communication quality.
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Can you build custom teams for niche software?
Yes. While we have ready-to-deploy pools for common stacks (QuickBooks, Xero, AWS, Salesforce), we also operate a "Recruit-to-Order" model where we headhunt talent for your client's specific proprietary software needs.
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What resources do you provide to help me sell this?
We provide unbranded pitch decks, case studies, and ROI calculators you can use to demonstrate the value of outsourcing to your clients as part of your own advisory recommendations.
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How fast is deployment?
For standard roles (Bookkeepers, Helpdesk), we can deploy in 5-10 business days. For specialized custom teams, we typically target 3-4 weeks.
Ready to bring more value?
Solve your clients' people & money problems with embedded teams that cost less but deliver more.
