Author: Giulio

• Giulio
• •
• November 7, 2025
• •
• No Comments

How Code Enigma Solved the 24/7 Support Dilemma and Dropped Tickets by 30%

Read More

• Giulio
• •
• November 3, 2025
• •
• No Comments

Case Study: Powering 24/7 Reliability for Code Enigma

Read More

• Giulio
• •
• November 3, 2025
• •
• No Comments

Case Study: Scaling Support for a $300M Hosting Company

Read More

• Giulio
• •
• September 25, 2025
• •
• No Comments

Why Sage Intacct and Touch Support are Your Next Move

Read More

• Giulio
• •
• July 15, 2025
• •
• No Comments

Is Your IT Infrastructure a Business Enabler or a Bottleneck?

Read More

• Giulio
• •
• July 14, 2025
• •
• No Comments

The Omni-Channel CX Blueprint: Meeting Your Customers Wherever They Are

Read More

• Giulio
• •
• July 14, 2025
• •
• No Comments

The True Cost of Inefficient Back-Office Operations in Healthcare (And How to Fix It)

Read More

• Giulio
• •
• July 12, 2025
• •
• No Comments

Beyond Tickets: How Proactive IT Support Can Eliminate 90% of Your Customer Churn

Read More