Human Resources Assistant (North Macedonia)

Location Address


Macedonia, Republic of

Human Resources Assistant
Entry level, no previous experience required
Full-time, remote work

You have always been interested in Human Resources but haven’t yet found your way in? Or have you just started learning about it and want to put your passion into a career? This is the perfect time and place to make it happen. We are seeking a highly motivated individual to join our team and help us continue the positive trends; also, no prior work experience is necessary. We value enthusiasm, drive, and a passion for learning. Therefore, we would be happy to receive your application and discuss available options in detail during an interview. 


Who are we?

Touch Support is a multinational Business Process Optimization company based in the United States. We have over 400 employees in the United States and Europe. We are looking for an individual motivated to develop their career in Human Resources and strive in a dynamic and multicultural environment like ours.

Our position is completely a work-from-home position, and we have long experience and success with training and onboarding new team members online.

For that reason, we are accepting applications from anywhere in North Macedonia!


Duties and responsibilities:

  • To implement HR policies and procedures and actively participate in its design
  • Assisting with daily operations of the HR department
  • Answering employee questions and resolving issues related to HR policies and procedures
  • Resolving administrative inquiries of employees 
  • Designing, evaluating, and improving policies and procedures
  • Actively keeping track of the sick leaves and vacation balance 
  • Carry out the onboarding and offboarding process with employees
  • Conducting regular feedback meetings with the employees
  • Designing and implementing company initiatives (company events, organizational culture)
  • Taking care of the office management tasks and duties 
  • Compiling and preparing data for statistical reporting
  • Carry out the overall selection process with applicants: resume review, conduct selection interviews, coordinate onboarding processes
  • Performing miscellaneous job-related duties as assigned
  • HR administration part:
    • collection, processing, and preparation of data for salary calculation 
    • updating information related to the employee’s legal status 
    • administrative work keeping records in accordance with work processes 
    • responsibility for keeping the confidentiality of personal, family, and business status of all employees, in accordance with human resources procedures


  • Previous experience in administration, HR roles, or alternatively in fields of education or social work. Previous work experience is not required but is beneficial.
  • Bachelor’s degree in Social Sciences, Economics, Education, or any other HR-related field
  • Excellent communication skills in the English language, both written and verbal 
  • Sharp attention to detail and strong organizational skills
  • Proactive mindset and the drive to implement new ideas and to constantly improve the processes you work on
  • Ability to identify problems, collect data, and make reasonable recommendations based on fact-finding
  • Beneficial: fluency in Croatian or Serbian language

What we offer:

  • Full-time position
  • The experience of working in a fast-growing company 
  • A young and friendly international team
  • A friendly and stimulating environment
  • Continuous learning and professional growth

If you want to learn more about the company, please take a look at our company website at

Please submit your application in English. Applications submitted in any other language will not be considered.