CUSTOMER SERVICE

Quality over Quantity
> 95%
Customer satisfaction rating
*rated by Live Chat

When you partner with Touch Support, we take the time to understand the unique products and services your organization offers. Our expert support staff will assist you in developing the support solutions you need to exceed expectations and encourage growth.

We take pride in working closely with you and aim to go the extra mile to represent your brand and its values.

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<10min
Average Handling Time
>800k
Support Cases resolved up to date

Outsourced IT Support

Your information technology needs are unique. Touch Support will work side-by-side with you to design the perfect IT strategy that keeps your business running smoothly.

Our aim is to provide solutions for as many questions or issues that may arise in the least amount of time. Let us worry about all of the customer service details so that you are able to keep growing your platforms and services.

Ongoing Administration

Our talented support agents will help resolve your customers technical issues the first time around which will give you the benefit of increased customer satisfaction and loyalty.

When you partner with us, you gain year-round 24/7 access to our support staff and improve your issue resolution to achieve superior results.

Customer Service

Our Expertise

These are the areas where we can help you as well