RELAX. WE’RE HERE
At Touch Support, we understand that your servers are the foundation from which every other technological resource is built upon, which is why the types of 24 hour a day, seven day a week monitoring services that we offer are so essential to your larger mission.
LINUX SERVER REACTIVE MONITORING
24/7 Monitoring With A Human Touch
At Touch Support, our experienced and passionate support technicians will keep a watchful eye on your devices all day, every day. If something goes wrong, we’ll follow your instructions to a T to get everything back up and running again.
We understand that every second counts, which is why we guarantee that response times to begin working to resolve these types of issues are 15 minutes or less!
What do You Get
These features are included in our server monitoring plan.
AROUND THE CLOCK MONITORING
Our server monitoring team is available 24 hours per day, 7 days per week, 365 days a year.
We schedule experienced technicians to work around the clock so you don’t have to!
HELP WHEN YOU NEED IT
In the event our monitoring tools detect an outage, our team will spring into action to restore service as quickly as possible. We will follow your custom instructions to ensure that everything is up and running. In the event of a major issue, such as a datacenter outage, we will reach out to contacts you provide to ensure that your device is back online as soon as possible.
Need more assistance?
Does your server require more than just a reactive approach when something goes wrong? Our proactive server administration plans utilizing our proactive server administration and security tools, honorily named the Rothwell Suite, monitor your device in real time. Plus, our server administration plans give you access to unlimited support requests to our server administration team 24 x 7 x 365!