In order to help you get a head start on hiring your next rock-star customer support representative, we have created you a job description template. This template functions as the perfect starting point, and should be built out to reflect the nuances of your specific company.
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[Insert Company Name Here] is currently looking for a bright and motivated customer support representative, with an evident commitment to customer satisfaction and team player mentality. Our customer service representatives are at the helm of the customer experience as the first point of contact, and are responsible for providing world-class customer support by leveraging their thorough familiarity with our products and services.