What is an IT Assessment?

A successful IT system within a company is multi-faceted, and simultaneously focused on various levels of operation. This process is very complex, which is why outside specialists are often brought in to assess IT systems as a unit. An effective IT assessment will identify strengths and weaknesses, as well as suggest methods to boost efficiency, productivity, and profitability.

In order to fully monitor and gauge a company’s system, the assessor will typically request full access to networks, facilities, and other information relevant to the assessment. By analyzing and testing ALL of the data within the “digital environment” it exists, a truly well rounded assessment can be made and successful strategy can be developed.

A few of the important areas examined during an IT Assessment:

  • System/Data Security
  • Technology Management
  • Mobile Device Management
  • Network Design
  • Server Infrastructure
  • Administrative Policies
  • Network Software

Despite the fundamental benefits of an IT assessment, companies should always be informed of the possible difficulties. One of the most commonly omitted issues within an IT assessment is the risk of third-party partners and vendors. Any third-party that a company is engaged with likely has its own IT system in place, and it is important to consider how your data exists within their system. There are a number of other hurdles to consider, but when conducted effectively an IT assessment is immensely valuable.

Analyzing the layers of an IT system will undoubtedly pinpoint rifts, and shed light on areas that may lead to new business. With this information companies can take the next steps towards boosted productivity, properly utilized resources, enhanced system security, and higher profitability.


Interested in learning more about IT assessments? Contact one of our many experienced team members, and let us be your competitive edge in the marketplace. At Touch Support we align diverse people, processes and knowledge to create customized, world-class user experiences for our clients and their customers. We turn IT headaches into opportunities through our relentless drive to do things better. http://touchsupport.com